An owner knows that his organization can save a lot of money and produce a better product if specific changes are made. He knows that the employees will not partake in the change themselves. He would have the MOST success if he implemented ________.
A) bottom-up change
B) top-down change
C) process consulting
D) external consulting

Question

Quizplus · Accepted Answer

Top-down change is the best choice in this scenario as the owner believes that the employees will not be willing to take part in the change process. With top-down change, the owner can take charge and implement the necessary changes, while also ensuring that the changes are communicated effectively to the employees. However, it is important for the owner to ensure that the changes are not forced on the employees and that they are given the necessary support and resources to adapt to the changes.

An Owner Knows That His Organization Can Save a Lot