Adopting a bottom-up approach to change allows managers to obtain input from employees at all levels in the change process and lessen their resistance.
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Q42: When used as an agent of change,
Q43: Managers should avoid analyzing their business processes
Q44: Top-down change is a gradual process.
Q45: Reengineering and TQM are highly interrelated and
Q46: Action research is a strategy for generating
Q48: An organization that resorts to restructuring usually
Q49: In Lewin's view, implementing change is a
Q50: The first step in action research involves
Q51: Bottom-up change is harder to implement than
Q52: Innovation is one of the most difficult
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