________ is a process managers seek out to improve the decision-making abilities of employees and enhance the efficiency and effectiveness of the organization.
A) Benchmarking
B) Empowerment
C) Organizational learning
D) Total quality management

Question

Quizplus · Accepted Answer

Organizational learning is a continuous process of acquiring new knowledge and skills that can be applied to improve decision-making and overall effectiveness within an organization. It involves developing a culture of learning where employees are encouraged to share knowledge and ideas, and management actively supports and invests in training and development programs. Benchmarking and total quality management are also strategies that can contribute to improving organizational performance, but they focus more on specific aspects such as quality control and process improvement. Empowerment, on the other hand, is a philosophy that emphasizes giving employees more autonomy and authority to make decisions, which can also lead to improved decision-making and efficiency, but it is not specifically focused on learning and skill development.

________ Is a Process Managers Seek Out to Improve the Decision-Making