Managers and work groups need to strive to ensure that a group's actual performance comes as close as possible to its potential performance.
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Q15: Process gains are increases in potential performance
Q16: Social loafing sometimes occurs when workers think
Q17: As the size of the group decreases,
Q18: Effective work groups minimize process losses and
Q19: The potential performance of a group is
Q21: The potential for synergy increases as the
Q22: By rewarding employees for good attendance and
Q23: When the activities of group members are
Q24: Since its tasks are organized in a
Q25: Social loafing is more common with sequential
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