George is a mail carrier for the post office. While George enjoys his job and recognizes that he is making an important difference to people's lives, delivering their mail to them, he is bored with his job and wishes that he has more opportunities to learn new things and then use what he learned. George would be happier if he had more ________ in his job.
A) task significance
B) feedback
C) skill variety
D) autonomy

Question

Quizplus · Accepted Answer

Skill variety refers to the extent to which a job requires an employee to use a wide range of different skills and abilities. George is looking for opportunities to learn new things and apply them in his job, which suggests that he is seeking greater skill variety. While autonomy (the ability to make decisions and control one's work) and task significance (the perceived impact/importance of the job) may also be important to job satisfaction, they are not specific to George's desire to learn new skills. Feedback (information about how well one is performing) may be important for learning and growth, but it is not explicitly mentioned as a need for George.

George Is a Mail Carrier for the Post Office