The diversity training program at Toots Software Specialists, Incorporated has come under scrutiny in the past several years. According to those who have filed complaints, the company has not done enough to properly train employees on the management of a diverse workforce. This, some have claimed, has led to a less than desirable workplace environment. As a hired workplace diversity consultant, which of the following diversity training programs would you MOST LIKELY recommend to the leader's at Toots Software Specialists?
A) self-awareness activities, in which participants' own prejudices and stereotypes are revealed
B) training techniques that emphasize the importance of subordinates' imitation of leaders
C) role-playing that emphasizes the usefulness of absolute accuracy in perception
D) None of the above would be effective training techniques.

Question

Quizplus · Accepted Answer

Self-awareness activities are most effective in addressing the concerns raised by the complaints. By revealing employees' own prejudices and stereotypes, they can better understand and manage their own biases while also increasing empathy and respect for diverse colleagues. Training techniques that emphasize imitation or accuracy, while useful in other contexts, may not address the root issues raised by the complaints. Therefore, option A is the most likely and effective training program to recommend.

The Diversity Training Program at Toots Software Specialists, Incorporated Has