In which work situation will personality MOST LIKELY play a role in job performance?
A) a grocery store where employees are given an overall goal but few guidelines on how to implement it
B) a fast food restaurant where there is a standard procedure for how to do everything from hand washing to what to say while taking an order
C) at a toy factory where workers must put parts together at a certain rate in a sequential order
D) at a call center where employees have a script with how to respond to customers

Question

Quizplus · Accepted Answer

In a situation where employees are given an overall goal but few guidelines on how to implement it, personality traits such as creativity, problem-solving skills, and ability to work independently will have a significant impact on job performance. The ability to think outside the box and come up with innovative solutions will be important in this situation.

In Which Work Situation Will Personality MOST LIKELY Play a Role