Ken Layman, a mechanical engineer, has just been promoted to a management position. Although he enjoys addressing engineering issues, his ________ skills are being challenged as he struggles to understand and control the behavior of employees.
A) technical
B) conceptual
C) human
D) planning

Question

Quizplus · Accepted Answer

The sentence mentions that Ken Layman is struggling with "understanding and controlling the behavior of employees." This implies that his human skills (also known as interpersonal or people skills) are being challenged. Technical skills refer to expertise in a specific field or discipline, conceptual skills refer to the ability to see the big picture and think strategically, and planning skills refer to the ability to develop and execute plans. While all of these skills may be important for a manager, the sentence specifically highlights the challenge Layman is facing with human skills.

Ken Layman, a Mechanical Engineer, Has Just Been Promoted to a Management