Which of the following actions is LEAST LIKELY to promote high quality customer service?
A) enacting strict operating guidelines
B) empowering salespeople
C) giving promotion based on performance
D) ensuring employees receive a decent salary

Question

Quizplus · Accepted Answer

Enacting strict operating guidelines may create a rigid and inflexible work environment, which may discourage employees from going above and beyond to provide exceptional customer service.

Which of the Following Actions Is LEAST LIKELY to Promote