Managers use _____ to direct employees and resources toward achieving specific outcomes that enable the organization to perform efficiently and effectively.
A) strategic goals
B) operational goals
C) growth goals
D) financial results
E) internal business process goals

Question

Quizplus · Accepted Answer

Operational goals are specific and measurable objectives that managers use to direct employees and resources toward achieving specific outcomes. These goals are focused on improving the day-to-day operations of the organization, such as improving productivity, reducing costs, and increasing quality. Strategic goals are broader, longer-term objectives that guide the overall direction of the organization. Growth goals focus on increasing the size or scope of the organization. Financial results are outcomes related to the financial performance of the organization, such as revenue or profit. Internal business process goals focus on improving the efficiency and effectiveness of the organization's internal processes. While all of these types of goals may be important for managers, operational goals are specifically geared toward directing employees and resources to achieve specific outcomes in an efficient and effective manner.

Managers Use _____ to Direct Employees and Resources Toward Achieving