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Understanding Management
Quiz 8: Managing Change and Innovation
Path 4
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Question 21
True/False
Organizational development involves the application of behavioral science techniques to improve an organization's effectiveness and success.
Question 22
True/False
Culture change refers to a major shift in the norms,values,attitudes,and mindset of the entire organization.
Question 23
True/False
A change agent is an OD specialist who contracts with an organization to facilitate change.
Question 24
True/False
Refreezing is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization.
Question 25
True/False
Mergers/acquisitions,organizational decline,and conflict management are the three types of current problems that organizational development managers face.
Question 26
True/False
Two of the most popular and effective OD activities are small-group disbanding and large-group interventions.
Question 27
True/False
A new-venture fund provides resources from which individuals and groups can draw to develop new ideas,products,or businesses.
Question 28
True/False
Idea champions feel very passionate and committed to a new product or idea despite rejection to others.
Question 29
True/False
A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.
Question 30
True/False
The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.
Question 31
True/False
Training is one of the most frequently used approaches to changing people's mindsets.
Question 32
True/False
People change refers to a change in the attitudes and behaviors of a few employees in the organization.
Question 33
True/False
Skunkworks are a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.
Question 34
True/False
The person,who,in a creativity contest,is able to develop the greatest number of new and novel concepts,is called an idea champion.
Question 35
True/False
The idea in the large group intervention is to get a sample of people who may have an interest in the organization,gather perspectives from the selected parts of the system,and allow the sample to create a collective future.