Formalization reflects the extent to which organizational rules, procedures, and communications are
A) ethical.
B) fair.
C) written down.
D) comprehensive.
E) top-down.

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which organization's rules, procedures, and communications are written down. It is about making the organization's policies and procedures visible, accessible and enforceable. This helps in reducing ambiguity and enhancing consistency of actions and decisions made by the organization. Therefore, formalization is related to the documentation of organizational policies and procedures in written form.

Formalization Reflects the Extent to Which Organizational Rules, Procedures, and Communications