Benjamin, an assembly line worker, is consistently producing poor-quality products.His manager decides to reprimand him by cutting down his incentives, following which Benjamin tries to improve his performance and the quality of his work.Thisis an example of _____.
A) intrinsic motivation
B) creative behavior
C) agency problem
D) behavior modification
E) expectancy

Question

Quizplus · Accepted Answer

This scenario is an example of behavior modification, which involves using incentives or consequences to increase or decrease the frequency of a specific behavior. In this case, the reprimand and reduction in incentives were used to decrease the poor-quality production behavior and encourage improved performance.

Benjamin, an Assembly Line Worker, Is Consistently Producing Poor-Quality Products