Question 1

Some elements of an information system are entirely automated while others are entirely manual.

Accepted Answer

This statement is true. Some parts of an information system, such as data processing and storage, may be fully automated while others, such as decision-making and communication with stakeholders, may require manual input or intervention.

Question 2

Problems related to enterprise business processes are resolved via negotiation and contract.

Accepted Answer

Enterprise business process problems are typically resolved through process improvement methodologies, technology solutions, and management strategies, not solely through negotiation and contracts.

Question 3

A data flow is the movement of data from one activity or another.

Accepted Answer

A data flow is indeed the movement of data from one activity or another. It is the path taken by data as it moves through a system, from its initial input to its final output.

Question 4

The most obvious reason for changing a process is that it has efficiency or effectiveness problems.

Accepted Answer

When a process is not efficient or effective, it can result in various problems, such as delays, errors, excessive costs, and poor quality output. Therefore, changing a process can be necessary to improve its performance and achieve better results.

Question 5

BPM authority is shared by multiple companies with interenterprise business processes.

Accepted Answer

BPM (Business Process Management) authority can be shared by multiple companies when they have interenterprise business processes that require collaboration and coordination to achieve optimal results. This type of BPM approach helps to break down silos between organizations and increases the efficiency and effectiveness of the overall process.

Question 6

In departmental business processes, a single departmental manager has the authority to resolve BPM issues.

Accepted Answer

In departmental business processes, a single department manager typically has the authority to resolve BPM issues within their specific department. However, larger or cross-departmental issues may require input or approval from higher-level management or other departments.

Question 7

Business process management is a one-time process for systematically creating, assessing, and altering business processes.

Accepted Answer

Business process management is not a one-time process but a continuous effort to optimize and improve business processes. It involves ongoing evaluation, monitoring, and adjustment of processes to enhance their efficiency and effectiveness.

Question 8

In a business process, only a single resource is assigned to a role.

Accepted Answer

In a business process, multiple resources can be assigned to a role, depending on the complexity and requirements of the process.

Question 9

In BPMN, all activities for a given role are shown in that role's swim lane.

Accepted Answer

This is correct according to standard BPMN notation. Each role or participant is represented by a swim lane, and all activities related to that role are placed within that lane.

Question 10

Business process management applies only to commercial, profit-making organizations.

Accepted Answer

Business process management can be applied to any type of organization, including non-profit and government entities.

Question 11

A set of standard practices called OMG are often used in the assessment stage of the BPM cycle.

Accepted Answer

The answer of A set of standard practices called OMG...

Question 12

Interenterprise business processes cross into multiple departments within a single company.

Accepted Answer

Interenterprise business processes involve coordination between multiple independent organizations, not just departments within a single company.

Question 13

A business process is a network of activities, repositories, roles, resources, and data flows that interact to accomplish a business function.

Accepted Answer

A business process is indeed a network of various elements that work together to achieve a specific business objective.

Question 14

BPMN is a standard set of terms and graphical notations for documenting business processes.

Accepted Answer

BPMN stands for Business Process Model and Notation and is a standardized way of representing and documenting business processes using a set of graphical notations and symbols.

Question 15

The BPM cycle begins by creating models of business processes.

Accepted Answer

The BPM cycle typically starts with modeling business processes to understand how they work and identify opportunities for improvement.

Question 16

An as-is model documents the desired outcome of a business process.

Accepted Answer

An as-is model documents the current state of a business process, not the desired outcome. It is used to identify inefficiencies and areas of improvement in the current process.

Question 17

SCM is an example of a departmental business process.

Accepted Answer

The answer of SCM is an example of a departmental...

Question 18

Departmental business processes cross into multiple departments within an organization.

Accepted Answer

The answer of Departmental business processes cross into multiple departments...

Question 19

In business processes, resources are collections of procedures.

Accepted Answer

Resources are not collections of procedures, but rather they are the people, materials, equipment, and other assets that are used to perform the procedures and carry out the business processes. The procedures themselves are part of the process design and documentation.

Question 20

In a business process, roles are collections of related tasks that receive inputs and produce outputs.

Accepted Answer

The answer of In a business process, roles are collections...

Quiz 10: Business Process and Information Systems Development