Rosa listens to a review of her most recent play. "It sagged a little in the middle, but the ending was phenomenal," says the critic. "What a terrible review!" thinks Rosa. Rosa is suffering from ______.
A) message overload
B) selective listening
C) conversational narcissism
D) the listening gap

Question

Quizplus · Accepted Answer

Rosa is focusing only on the negative part of the review and ignoring the positive comment about the ending, which is indicative of selective listening. She is selecting only certain parts of the message to pay attention to, in this case, the negative aspect.

Rosa Listens to a Review of Her Most Recent Play