Question 1

Organizational Behavior (OB) is the study of individuals, groups, and organizations.

Accepted Answer

False

Question 2

The classical approach to management focused on the human relations aspect in the workplace.

Accepted Answer

The classical approach to management focused on efficiency, productivity, and organizational structure, not on human relations.

Question 3

Scientific management was significant to the development of organizational behavior because it demonstrated the important influence of human factors on worker productivity.

Accepted Answer

Scientific management focused on efficiency and productivity through standardization and time studies, rather than emphasizing human factors and their influence on productivity.

Question 4

Theory Y states that employees are unintelligent and lazy.

Accepted Answer

Theory Y suggests that employees are self-motivated, enjoy their work, and seek out responsibility, contrasting with Theory X, which views employees as inherently lazy and needing control.

Question 5

A major outcome of the interviewing program associated with the Hawthorne Studies was that researchers discovered that workers were isolated, unrelated individuals.

Accepted Answer

The Hawthorne Studies revealed that workers were not isolated individuals but were influenced by social factors and group dynamics, highlighting the importance of social relations in the workplace.

Question 6

Organizational behavior analyzes the entire organization and is a macro perspective since the organization is the unit being examined.

Accepted Answer

Organizational behavior primarily focuses on individual and group behavior within organizations, making it a micro perspective rather than a macro one.

Question 7

A single entity owning and operating all of the segments providing health care including preventative services, specialized and primary ambulatory care, acute care, subacute care, long-term care, home health care, as well as a health plan is an example of which of the following?
A) Horizontal integration
B) Vertical integration
C) Diagonal integration
D) Upward integration

Accepted Answer

Vertical integration refers to a single entity owning and operating multiple levels of the supply chain or service provision, in this case, all segments of healthcare services from preventative to long-term care.

Question 8

_____________________ has evolved to meet the need for better technology and information infrastructure that allows for information sharing, patient care management, and cost control?
A) Horizontal integration
B) Vertical integration
C) Diagonal integration
D) Virtual integration

Accepted Answer

Virtual integration has evolved to improve technology and information infrastructure, facilitating information sharing, patient care management, and cost control.

Question 9

The ____________________ is the bias that occurs when people know they are being studied.
A) Mayo Effect
B) Roethlisberger Effect
C) Hawthorne Effect
D) McGregor Effect

Accepted Answer

The Hawthorne Effect refers to the alteration of behavior by individuals when they are aware that they are being observed or studied.

Question 10

Which of the following emphasizes systems, processes, procedures, and so forth for personnel management and is usually housed in a functional unit within organizations?
A) Human resources management
B) Organization theory
C) Organizational development
D) Organizational behavior

Accepted Answer

Human resources management focuses on systems, processes, and procedures related to managing personnel within organizations and is typically housed in a dedicated functional unit.

Quiz 1: Overview and History of Organizational Behavior

Organizational Behavior (OB) is the study of individuals, groups, and organizations.

The classical approach to management focused on the human relations aspect in the workplace.

Scientific management was significant to the development of organizational behavior because it demonstrated the important influence of human factors on worker productivity.

Theory Y states that employees are unintelligent and lazy.

A major outcome of the interviewing program associated with the Hawthorne Studies was that researchers discovered that workers were isolated, unrelated individuals.

Organizational behavior analyzes the entire organization and is a macro perspective since the organization is the unit being examined.

A single entity owning and operating all of the segments providing health care including preventative services, specialized and primary ambulatory care, acute care, subacute care, long-term care, home health care, as well as a health plan is an example of which of the following?

_____________________ has evolved to meet the need for better technology and information infrastructure that allows for information sharing, patient care management, and cost control?

The ____________________ is the bias that occurs when people know they are being studied.

Which of the following emphasizes systems, processes, procedures, and so forth for personnel management and is usually housed in a functional unit within organizations?