To CLARIFY A MISUNDERSTANDING with a client, a helping professional should use
A) Silence, to allow the client to say whatever she wants.
B) Clear questions, to invite discussion about the matters that need clarification.
C) Competitive statements, to show the client who is in charge of the process.
D) Accommodating statements, to show the client that she is always right.
E) Reflection of feelings, to demonstrate that the helping professional is very, very sad.

Question

Quizplus · Accepted Answer

Clear questions help to directly address and clarify any misunderstandings, facilitating open and effective communication.

To CLARIFY a MISUNDERSTANDING with a Client, a Helping Professional