Apologies might have legal ramifications, as they admit guilt; however, not apologizing can cost an organization its relationships with its stakeholders.
Correct Answer:
Verified
Q17: Which of the following is not a
Q18: Which of the following is the most
Q19: Which of the following is not appropriate
Q20: Which of the following is not true
Q21: Formal business letters do not need to
Q23: Block formats letters convey a sense of
Q24: When writing a letter, using a colon
Q25: Maple Leaf's CEO should have never apologized
Q26: The use of "they" as a singular
Q27: In block letter formats, all letter elements
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