Question 1

According to a study of global teams by Govindarajan and Gupta, which of the following is the most important task in developing a successful global business team?
A) clarifying the objectives of the team
B) aligning the goals of each team member
C) cultivating trust among all team members
D) ensuring that team members have essential skills

Accepted Answer

The study by Govindarajan and Gupta found that cultivating trust among all team members is the most important task in developing a successful global business team. While clarifying objectives, aligning goals and ensuring essential skills are all important factors, the study found that without trust, the team's effectiveness will be severely compromised.

Question 2

Firms primarily benefit from repatriated managers' knowledge transfer and application of all of the following EXCEPT ________.
A) local marketing
B) host-country laws
C) cultural differences
D) competitor information

Accepted Answer

Firms primarily benefit from repatriated managers' knowledge transfer and application of local marketing, cultural differences, and competitor information. However, host-country laws may not be directly relevant to the company's operations outside of the specific host country.

Question 3

According to research on HR managers in the Asia-Pacific region, what is the advantage of having synergy within transnational teams?
A) greater likelihood for individual recognition
B) more opportunities for global competition
C) elimination of unnecessary communication
D) increased simplification in the global workforce

Accepted Answer

The advantage of having synergy within transnational teams, according to the research on HR managers in the Asia-Pacific region, is that it provides more opportunities for global competition. This means that bringing together diverse perspectives and expertise from different countries can enhance creativity and innovation, ultimately improving a company's competitive edge in the global market.

Question 4

The operational challenges for global virtual teams include all of the following EXCEPT ________.
A) geographic dispersal
B) cultural differences
C) language and communication
D) too many different viewpoints

Accepted Answer

The operational challenges for global virtual teams include geographic dispersal, cultural differences, and language and communication barriers. The presence of too many different viewpoints is not an operational challenge, but rather a potential benefit of having a diverse team with a range of perspectives.

Question 5

According to a survey of Alcoa's virtual team members, successful team leaders have the ability to ________.
A) convey goals and resolve conflicts
B) explain the organization's mission
C) provide career planning advice
D) integrate technology systems

Accepted Answer

The survey suggests successful team leaders have the ability to convey goals and resolve conflicts, which indicates good communication and conflict resolution skills. The other options (B, C, D) are not mentioned in relation to successful team leadership in this context.

Question 6

Research shows that women are ________ in expatriate assignments.
A) not represented
B) disproportionately represented
C) as equally represented as men
D) disproportionately underrepresented

Accepted Answer

Research shows that women are disproportionately underrepresented in expatriate assignments, meaning they make up a smaller percentage of those who are sent on international assignments compared to the percentage of women in the overall workforce. This is due to a variety of factors, including cultural biases and traditional gender roles.

Question 7

According to the Joshi study, the most critical conflicts related to transnational teams are between ________.
A) subsidiaries in different countries
B) expatriates in different countries
C) headquarters and subsidiaries
D) headquarters and expatriates

Accepted Answer

The answer of According to the Joshi study, the most...

Question 8

Which of the following terms refers to collections of managers from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement?
A) global management teams
B) specialized management teams
C) virtual management teams
D) strategic management teams

Accepted Answer

Global management teams refer to collections of managers from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement. Specialized management teams are focused on a particular function or task, virtual management teams are teams that work together using technology and may be located in different physical locations, and strategic management teams focus on developing and implementing strategies for the organization.

Question 9

According to research by Chevrie, which of the following is a strategy used to manage transnational teams?
A) using procedures established by headquarters
B) focusing on technical rather than cultural issues
C) linking compensation to individual achievement
D) establishing a single team leader as spokesperson

Accepted Answer

The answer of According to research by Chevrie, which of...

Question 10

According to research done by Black and Gregersen, which of the following was NOT a practice used by companies that reported high degrees of job satisfaction and strong performance?
A) They assign overseas posts to managers with both technical skills and cross-cultural abilities.
B) They focus on knowledge creation and global leadership development.
C) They end expatriate assignments with a deliberate repatriation process.
D) They provide full-time overseas positions for managers' spouses.

Accepted Answer

The research conducted by Black and Gregersen found that companies with high levels of job satisfaction and strong performance tended to assign overseas posts to managers with both technical skills and cross-cultural abilities, focus on knowledge creation and global leadership development, and end expatriate assignments with a deliberate repatriation process. Providing full-time overseas positions for managers' spouses was not mentioned as a practice used by these companies.

Question 11

Advances in communication technology have facilitated the increasing number of ________ and enabled firms to capitalize on 24-hour productivity.
A) virtual global teams
B) transitional global teams
C) specialized global teams
D) assimilated global teams

Accepted Answer

Virtual global teams are teams made up of members from different locations around the world who collaborate using communication technology. The sentence specifically mentions advances in communication technology enabling firms to capitalize on 24-hour productivity, which is a characteristic of virtual global teams. Transitional, specialized, and assimilated teams are not mentioned in the sentence and are therefore not the best choice.

Question 12

Which of the following is a language and communication issue that poses a challenge to many global virtual teams?
A) lack of qualified translators
B) variations in equipment speed
C) lack of visible nonverbal cues
D) variations in time expectations

Accepted Answer

The lack of visible nonverbal cues, such as body language and facial expressions, can make it more difficult for global virtual teams to understand each other. This can lead to misunderstandings and communication breakdowns. While the other options may also pose challenges for global virtual teams, the lack of nonverbal cues is a common and significant issue.

Question 13

Which of the following terms refers to employees in various locations around the world who coordinate their work and decisions through teleconferencing and e-mail?
A) transitional global teams
B) specialized global teams
C) multicultural teams
D) virtual global teams

Accepted Answer

Virtual global teams refer to employees who work together despite being in different locations around the world and use technology such as teleconferencing and e-mail to coordinate their work and decisions.

Question 14

Which of the following is NOT a recommendation by Govindarajan and Gupta for improving global teamwork?
A) linking rewards to team performance
B) rotating and diffusing team leadership
C) having a regular meeting location
D) building a culture of trust

Accepted Answer

Govindarajan and Gupta recommend having "flexible meeting locations" to accommodate team members from different locations. Therefore, having a regular meeting location is not a recommendation for improving global teamwork.

Question 15

According to Lazarova and Tarique, which of the following conditions must be met for the successful transfer of knowledge to occur between repatriates and firms?
A) repatriate readiness and organization incentives
B) organization transfer tools and legal guidelines
C) repatriate readiness and cultural preparation
D) organization incentives and legal procedures

Accepted Answer

Repatriate readiness and organization incentives are crucial for successful knowledge transfer, as they ensure that repatriates are prepared and motivated, while the organization provides the necessary support and rewards.

Question 16

An repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following skills did the manager most likely acquire?
A) technical knowledge
B) multiple perspectives
C) autocratic management
D) tolerance for ambiguity

Accepted Answer

By learning to understand situations from the viewpoint of local employees and businesspeople, the manager most likely acquired multiple perspectives. This means they gained the ability to see things from different angles and consider various viewpoints, which is a valuable skill in any leadership position. Technical knowledge and autocratic management are not mentioned in the statement, and while tolerance for ambiguity could be a useful skill in a cross-cultural context, it is not mentioned specifically in this situation.

Question 17

In a survey of 440 training and development professionals across a variety of industries, respondents indicated that the most valuable and effective training addressed how to ________.
A) select virtual team members
B) use appropriate technologies
C) lead virtual team meetings
D) preview virtual team challenges

Accepted Answer

The survey of 440 training and development professionals indicated that the most valuable and effective training addressed how to lead virtual team meetings. This suggests that this skill is highly sought after and important in the workplace.

Question 18

Which of the following is more likely to be learned during an overseas assignment than during a home-country assignment?
A) acquisition of high-level technical skills
B) management of information systems
C) management of office politics
D) tolerance for ambiguity

Accepted Answer

Overseas assignments often involve cultural differences, language barriers, and unfamiliar work environments, which can increase ambiguity. As such, individuals may have a greater opportunity to develop a tolerance for ambiguity during an overseas assignment. Technical skills, information systems management, and office politics may be learned in both home-country and overseas assignments, depending on the nature of the work and the specific organization.

Question 19

Which of the following is a primary challenge that faces most virtual global teams?
A) variations in management authority levels
B) differences in goal sets and work styles
C) time and cost of traveling for meetings
D) incompatible infrastructure systems

Accepted Answer

Differences in goal sets and work styles are a primary challenge for virtual global teams as team members come from different cultures and backgrounds, which may lead to misunderstandings and conflicts. The other options may also be challenges but are not as universally common in virtual global teams.

Question 20

Which of the following is particularly import in joint ventures for strategic planning, implementation, and production?
A) legal sanctions
B) third country nationals
C) multicultural teams
D) repatriation policies

Accepted Answer

Multicultural teams are particularly important in joint ventures for strategic planning, implementation, and production because they bring diverse perspectives and skills that can help the joint venture thrive in different markets and cultural contexts. Effective communication and collaboration among multicultural teams are crucial for building trust and mutual understanding, avoiding misunderstandings and conflicts, and achieving common goals. Legal sanctions, third country nationals, and repatriation policies can also play significant roles in joint ventures, but they are generally not as essential for strategic planning, implementation, and production as multicultural team dynamics.

Quiz 10: Developing a Global Management Cadre

According to a study of global teams by Govindarajan and Gupta, which of the following is the most important task in developing a successful global business team?

Firms primarily benefit from repatriated managers' knowledge transfer and application of all of the following EXCEPT ________.

According to research on HR managers in the Asia-Pacific region, what is the advantage of having synergy within transnational teams?

The operational challenges for global virtual teams include all of the following EXCEPT ________.

According to a survey of Alcoa's virtual team members, successful team leaders have the ability to ________.

Research shows that women are ________ in expatriate assignments.

According to the Joshi study, the most critical conflicts related to transnational teams are between ________.

Which of the following terms refers to collections of managers from several countries who must rely on group collaboration if each member is to experience optimum success and goal achievement?

According to research by Chevrie, which of the following is a strategy used to manage transnational teams?

According to research done by Black and Gregersen, which of the following was NOT a practice used by companies that reported high degrees of job satisfaction and strong performance?

Advances in communication technology have facilitated the increasing number of ________ and enabled firms to capitalize on 24-hour productivity.

Which of the following is a language and communication issue that poses a challenge to many global virtual teams?

Which of the following terms refers to employees in various locations around the world who coordinate their work and decisions through teleconferencing and e-mail?

Which of the following is NOT a recommendation by Govindarajan and Gupta for improving global teamwork?

According to Lazarova and Tarique, which of the following conditions must be met for the successful transfer of knowledge to occur between repatriates and firms?

An repatriated manager says, "I learned to understand situations from the viewpoint of local employees and businesspeople when I worked overseas." Which of the following skills did the manager most likely acquire?

In a survey of 440 training and development professionals across a variety of industries, respondents indicated that the most valuable and effective training addressed how to ________.

Which of the following is more likely to be learned during an overseas assignment than during a home-country assignment?

Which of the following is a primary challenge that faces most virtual global teams?

Which of the following is particularly import in joint ventures for strategic planning, implementation, and production?