____ is an international standard for IT service management that describes what an organization must do to prove that they are complying with the standard.
A)ISO 9000
B)MOF
C)ITIL
D)ISO 20000

Question

Quizplus · Accepted Answer

ISO 20000 is the international standard specifically for IT service management. It outlines the requirements for an organization to establish, implement, maintain, and continually improve a service management system (SMS).

____ Is an International Standard for IT Service Management That