____ is a set of international standards for quality management, and this certification has become a must for companies doing business in today's global economy.
A)ISO 9000
B)Six Sigma
C)ITIL
D)ISO 20000

Question

Quizplus · Accepted Answer

ISO 9000 is a series of standards that lay out the criteria for a quality management system. These standards are used by organizations to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements, which is why they are considered essential in global business operations.

____ Is a Set of International Standards for Quality Management