Skills such as customer service skills, listening skills, and verbal communication skills are all considered ____ skills.
A) business
B) customer service
C) soft
D) communication
Correct Answer:
Verified
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Q53: The service desk is typically considered _
Q55: _ skills include basic computer and software
Q56: _ skills include organizational ability, quick-learning ability,
Q57: _ skills include the understanding of the
Q58: The process of handling customer requests for
Q59: The process of negotiating and managing customer
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