Ty has been working for Lyft for three months. He expected that his job would be to respond to requests on the app for a ride, pick up fares, and drop them off at their desired locations, but in his first few days on the job he realized that the job entails much more. He must keep his car clean and neat, and some days he will be assigned solely to go to people's houses to pick them up and bring them to the local airport, then wait at the airport to pick up arrivals and take them home, reducing their wait time. Within a few months, he has learned that Lyft drivers often express frustration with the people they call "civilians"-that is, non-Lyft drivers, whose driving skills they complain about incessantly. In his first few months on the job, ________ describes what Ty is undergoing.
A) a symbolic ritual
B) values training
C) hierarchical indoctrination
D) fit analysis
E) organizational socialization

Question

Quizplus · Accepted Answer

Organizational socialization is the process by which employees learn the values, norms, and required behaviors that permit them to participate as members of an organization. Converting from outsider into organizational insider may take weeks or even years.

Ty Has Been Working for Lyft for Three Months