Anderson Financial is embarking on a system-wide review of their sales and service process.In order to serve customers most efficiently and create profits for the company,Anderson could use a combination of all of the following EXCEPT:
A)inside salespeople and field reps
B)outsourced and company salespeople
C)account managers
D)multiple channels using diverse technologies
E)competing metrics

Question

Quizplus · Accepted Answer

Competing metrics can create confusion and inconsistency in the sales and service process, making it difficult to see what strategies are working and where improvements are needed. Therefore, it is not a recommended approach for improving the efficiency and profitability of the company. The other options, including a mix of inside and field salespeople, outsourcing, account managers, and diverse technology channels, can all be effective in creating a streamlined and profitable sales and service process.

Anderson Financial Is Embarking on a System-Wide Review of Their