Question 1

Which of the following defines why backup verification is important?
A) To ensure that the backup runs as quickly as possible
B) To ensure that the backup can be stored indefinitely
C) To ensure that the backup can be saved to the cloud
D) To ensure that the backup contains usable data

Accepted Answer

Backup verification is important to ensure that the backup contains usable data, meaning that the data can be successfully restored and used when needed.

Question 2

Which of the following permissions is required to run a .bat file?
A) Delete
B) Execute
C) Write
D) Modify

Accepted Answer

Execute permission is required to run a .bat file.

Question 3

Which of the following should be performed after a backup has been completed?
A) Delete the backup
B) Verify the backup
C) Save the backup
D) Schedule the backup

Accepted Answer

Verifying the backup ensures that the data has been correctly and completely backed up, which is crucial for data recovery.

Question 4

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?
A) The application has to be registered to the user.
B) The application must be upgraded to a 64-bit version.
C) The application must be activated.
D) The application needs to be reinstalled.

Accepted Answer

The warning indicates that the application is in a trial mode and needs to be activated to continue using it beyond the trial period.

Question 5

Which of the following is a file on a computer that links to another program or file somewhere else on the same computer?
A) Shortcut
B) URL
C) Attachment
D) FTP

Accepted Answer

A shortcut is a file on a computer that provides a direct link to another program or file located elsewhere on the same computer.

Question 6

Which of the following is a feature of a basic power strip?
A) Protects against lightning strikes
B) Provides multiple outlets for power
C) Generates power for devices
D) Provides battery backup for devices

Accepted Answer

Provides multiple outlets for power

Question 7

A technician is trying to access a user's files and is unable to open any folder or file. Which of the following BEST describes the situation?
A) The folders contain older versions of the files.
B) The files are corrupted.
C) The technician needs to change the file attributes.
D) The technician does not have permissions.

Accepted Answer

The technician likely does not have the necessary permissions to access the user's files, which is why they are unable to open any folder or file.

Question 8

A user has finished running the initial operating system setup wizard. Which of the following would be BEST for the user to do next?
A) Verify Internet connectivity
B) Install productivity software
C) Install security software
D) Add other user accounts

Accepted Answer

After setting up the operating system, it is best to install security software to protect the system from potential threats before connecting to the internet or installing other applications.

Question 9

A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers the computer has no Internet connection. Which of the following should the user do FIRST?
A) Contact technical support.
B) Reboot the computer.
C) Check the Ethernet cable.
D) Review manufacturer's website.

Accepted Answer

The user should first check the Ethernet cable to ensure it is properly connected, as this is a common reason for lack of Internet connectivity.

Question 10

A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?
A) Go to the scanner manufacturer's website and download the current installation information.
B) Check the personal computer manufacturer's support website for information about scanner installation.
C) Find a scanner user group website and ask for help.
D) Update the scanner firmware and drivers, then reinstall the scanner.

Accepted Answer

The user should first go to the scanner manufacturer's website to download the current installation information, as it will provide the most accurate and relevant guidance for troubleshooting and resolving the issue.

Question 11

Which of the following technologies would allow a user to run multiple operating systems at the same time on a single computer?
A) Telepresence
B) Cloud-based software
C) Virtualization software
D) Productivity software

Accepted Answer

Virtualization software allows a user to create virtual machines on a single physical computer, enabling the running of multiple operating systems simultaneously.

Question 12

Which of the following settings will a user configure as part of the initial operating system setup wizard? (Select TWO).
A) Backup schedule
B) Accessibility options
C) Multiple user accounts
D) Time zone
E) Computer name

Accepted Answer

During the initial operating system setup, users typically configure the time zone and computer name. Backup schedules and multiple user accounts are usually set up after the initial setup, and accessibility options may be configured later or during the setup depending on the user's needs.

Question 13

A user with an outdated operating system is consistently browsing sensitive websites such as banking, email, and corporate intranets. The Internet browser of choice is one that has already lost patch support and is not updated anymore. Which of the following actions will remedy this situation?
A) Uninstall all unused browser extensions and toolbars to help reduce risks.
B) Convert the user's account to an admin level account, to provide better overall security.
C) Move to an alternate browser that still has consistent security update support.
D) Install multiple anti-malware and firewall products to harden the computing experience.

Accepted Answer

Switching to a browser that receives regular security updates will help protect against vulnerabilities and threats, especially when accessing sensitive websites.

Question 14

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC?
A) The PC was switched over to 240v operation mode
B) Dust accumulation
C) The PC's BIOS is severely out-of-date, causing PSU issues
D) EMI

Accepted Answer

Dust accumulation can cause overheating by blocking airflow, leading to random shutdowns.

Question 15

Which of the following can a user configure on an operating system so that an audible sound is made when an error message is displayed?
A) Encryption
B) Hot keys
C) Accessibility options
D) Screen captures

Accepted Answer

Accessibility options in an operating system often include settings for auditory feedback, such as sounds for error messages, to assist users with disabilities.

Question 16

A user wants to update a driver for additional features. Where would the user find a current version of the driver from an official source?
A) Manufacturer's CD/DVD that came with the computer
B) Manufacturer's web site
C) Internet community support forums
D) Third-party support web sites

Accepted Answer

The manufacturer's website is the official source for the most current and reliable version of a driver, ensuring compatibility and security.

Question 17

Which of the following should be done to reduce physical safety hazards around a newly installed computer?
A) Verify all connections are seated properly.
B) Avoid placing other computers nearby.
C) Bundle loose cables with zip ties or Velcro straps.
D) Attach all peripherals to the computer.

Accepted Answer

Bundling loose cables with zip ties or Velcro straps helps prevent tripping hazards and keeps the area organized, reducing physical safety risks.

Question 18

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue?
A) Color depth
B) Orientation
C) DPI settings
D) Resolution

Accepted Answer

The issue described is related to the display settings, specifically the screen resolution. Adjusting the resolution to a higher setting will make windows appear smaller and increase the viewing area.

Question 19

A user working on a laptop notices the mouse cursor frequently moves to random locations in a document while typing. Which of the following should the user do FIRST to help resolve this issue?
A) Ask tech support for help.
B) Reboot the laptop.
C) Turn off the touchpad.
D) Reconnect the mouse.

Accepted Answer

The issue is likely caused by accidental touchpad contact while typing. Disabling the touchpad can prevent the cursor from moving unexpectedly.

Question 20

An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software?
A) Enter the company product key for the antivirus software, enabling the full version.
B) Uninstall the current version antivirus software and install the company version.
C) Verify Internet connectivity and run online virus scanning software.
D) Update the trial antivirus software to the latest version.

Accepted Answer

The employee should uninstall the trial version and install the enterprise antivirus software provided by the company to ensure full protection and compliance with company policies.

Exam 9: CompTIA IT Fundamentals

Which of the following defines why backup verification is important?

Which of the following permissions is required to run a .bat file?

Which of the following should be performed after a backup has been completed?

After initial OS and application installation on a laptop, an application warns that it will only work 24 more times. Which of the following should be done NEXT?

Which of the following is a file on a computer that links to another program or file somewhere else on the same computer?

Which of the following is a feature of a basic power strip?

A technician is trying to access a user's files and is unable to open any folder or file. Which of the following BEST describes the situation?

A user has finished running the initial operating system setup wizard. Which of the following would be BEST for the user to do next?

A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers the computer has no Internet connection. Which of the following should the user do FIRST?

A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?

Which of the following technologies would allow a user to run multiple operating systems at the same time on a single computer?

Which of the following settings will a user configure as part of the initial operating system setup wizard? (Select TWO) .

A user with an outdated operating system is consistently browsing sensitive websites such as banking, email, and corporate intranets. The Internet browser of choice is one that has already lost patch support and is not updated anymore. Which of the following actions will remedy this situation?

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC?

Which of the following can a user configure on an operating system so that an audible sound is made when an error message is displayed?

A user wants to update a driver for additional features. Where would the user find a current version of the driver from an official source?

Which of the following should be done to reduce physical safety hazards around a newly installed computer?

After installing the OS on a workstation, a technician notices that everything is displayed in large windows and the viewing area is limited. Which of the following will the technician need to adjust to resolve this issue?

A user working on a laptop notices the mouse cursor frequently moves to random locations in a document while typing. Which of the following should the user do FIRST to help resolve this issue?

An employee's new computer came with a free 30-day trial version of antivirus software. The employee's company provides enterprise antivirus software from a different vendor. Which of the following should the employee do in order to use a full version of antivirus software?