A technician is attempting to repair a Windows computer that is infected with malware. The machine is quarantined but still cannot boot into a standard desktop. Which of the following is the most likely NEXT step?
A) Disable System Restore.
B) Create a restore point.
C) Apply system updates.
D) Restart into safe mode.

Question

Quizplus · Accepted Answer

Restarting into safe mode is the most likely next step as it allows the technician to boot the computer with minimal drivers and services, which can help in removing malware that prevents normal booting.

A Technician Is Attempting to Repair a Windows Computer That