Question 1

A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives. Therefore, if one of the drives fails, it can be pulled and replaced with a new drive, and the array will rebuild itself. Which of the following RAID configurations is the technician setting up?
A) 0
B) 1
C) 5
D) 10

Accepted Answer

RAID 5 uses striping with parity, allowing for one drive failure. The array can rebuild itself when a failed drive is replaced.

Question 2

A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID 10 and has dual GPU cards. The user states that the same application runs faster on an identical workstation. Which of the following should the technician perform FIRST to troubleshoot the problem?
A) Replace the write cache battery.
B) Check the event log for any cache issues.
C) Clear the RAID configuration file and restart the PC.
D) Replace the RAID controller write cache module.

Accepted Answer

Checking the event log for any cache issues is a non-invasive first step that can provide insights into potential problems without making any changes to the system.

Question 3

Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates. Which of the following should a technician recommend to BEST accommodate Ann's needs?
A) Wireless charging pad
B) Built-in battery case
C) Extra charging cords
D) Airplane mode

Accepted Answer

A built-in battery case provides additional power to the device, extending its usage time without needing access to a wall outlet, which is ideal for Ann's situation.

Question 4

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms with a smartphone that the corporate wireless network is available and can be accessed. The technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable. Which of the following should the technician do NEXT to troubleshoot this problem?
A) Confirm that the laptop wireless card is turned on.
B) Confirm that the laptop is in range for the access point.
C) Confirm that the correct wireless network is selected.
D) Confirm the user's network login ID and password.

Accepted Answer

The technician should first confirm that the laptop's wireless card is turned on, as this is a common reason for a laptop not connecting to a wireless network.

Question 5

A junior technician is working on a new server that will intercept web traffic and file requests from users' computers and retrieve the necessary content. Which of the following is the technician configuring?
A) DNS server
B) Authentication server
C) Proxy server
D) Web server
E) File server
F) DHCP server

Accepted Answer

A proxy server intercepts web traffic and file requests from users' computers and retrieves the necessary content, acting as an intermediary between the user's device and the internet.

Question 6

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim. Which of the following steps should the technician take to address these issues? (Choose two.)
A) Update the video drivers on the laptop.
B) Increase the projector contrast.
C) Replace the original laptop.
D) Change the aspect ratio on the projector.
E) Replace the bulb in the projector.
F) Modify the laptop's display resolution.

Accepted Answer

The answer of A technician is troubleshooting a laptop/projector combination...

Question 7

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?
A) 3TB HDD
B) 50GB NAS
C) 500TB SAN
D) 512GB SSD

Accepted Answer

A 3TB HDD provides a significant amount of storage space suitable for storing large files like backups, photos, and videos, and is a cost-effective solution for personal use.

Question 8

Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?
A) Hinges
B) Inverter
C) Antenna connectors
D) Bezel
E) Digitizer

Accepted Answer

The bezel, which surrounds the laptop screen, may have been damaged during the drop, affecting the camera's functionality. Replacing it could resolve the issue.

Question 9

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?
A) Remove the static IP configuration from the desktop.
B) Set the laptop configuration to DHCP to prevent conflicts.
C) Replace the network card in the laptop, as it may be defective.
D) Bridge the LAN connection between the laptop and the desktop.

Accepted Answer

The answer of Ann, an accountant, reports that after turning...

Question 10

A user is having a problem with printing a specific document type. The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints. Which of the following should a technician do FIRST in troubleshooting the problem?
A) Stop and restart the PC print spooler service.
B) Verify the user is sending the document to the correct printer queue.
C) Have each user send the same document to the correct printer queue.
D) Stop and restart the print server queues, and then have the user resend the document.

Accepted Answer

The user might be sending the document to the wrong printer queue, so verifying this is a logical first step.

Question 11

A technician is ordering a new motherboard and processors for a company email server. When reviewing the vendor licensing agreement, the technician sees that there is a flat per-socket licensing fee. Which of the following motherboard/processor combinations should the technician order to get the BEST performance while minimizing licensing fees?
A) A dual-processor motherboard with six hyperthreaded cores each.
B) A single-processor motherboard with eight hyperthreaded cores. A single-processor motherboard with eight hyperthreaded cores.
C) A dual-processor motherboard with eight overclocked cores each.
D) A single-processor motherboard with ten overclocked cores.

Accepted Answer

A single-processor motherboard with eight hyperthreaded cores will provide the best performance while minimizing licensing fees because it has the most cores without requiring a per-socket licensing fee.

Question 12

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available: One SoDIMM slot One SATA III slot One mini PCIe slot One microSD card slot Which of the following should the technician install to complete this task?
A) WWAN card in the mini PCIe slot
B) MicroSDXC card in the microSD slot
C) 802.11ac card in the SATA III slot
D) DDR4 3200 chip in the SoDIMM slot

Accepted Answer

A WWAN card in the mini PCIe slot is the appropriate choice for adding LTE-based connectivity to a laptop.

Question 13

Which of the following charging and data ports has a non-directional connector?
A) Micro-USB
B) Mini-USB
C) USB-A
D) USB-C

Accepted Answer

USB-C has a non-directional connector, meaning it can be plugged in either way, unlike Micro-USB, Mini-USB, and USB-A which have a specific orientation.

Question 14

A technician is setting up a networked printer in a SOHO. Several users will frequently submit multipage reports, and the printer will use its own integrated print server for managing jobs. Which of the following should be configured to BEST keep the pages sorted?
A) Collate
B) Orientation
C) Duplex
D) Quality

Accepted Answer

Collate should be configured to ensure that the pages of multipage reports are printed in the correct order, keeping them sorted for each print job.

Question 15

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chart activity while keeping in contact with the home office. Which of the following would be the BEST recommendation?
A) Smart watch
B) Fitness monitor
C) Global positioning sensor
D) Portable hotspot

Accepted Answer

A smart watch would be the best recommendation as it can track activity and also has communication capabilities to keep in contact with the home office.

Question 16

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?
A) Increase the fuser temperature.
B) Change the paper feed rate.
C) Clean the transfer roller.
D) Replace the toner cartridge.

Accepted Answer

The fuser temperature may need to be increased for heavy cardstock to ensure the toner properly adheres to the paper and doesn't smear.

Question 17

Which of the following cloud computing concepts allows scalable services to be provided to the client?
A) On-demand
B) Metered
C) Rapid elasticity
D) Resource pooling

Accepted Answer

Rapid elasticity allows cloud services to scale up or down automatically based on demand, providing scalable services to clients.

Question 18

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)
A) MAN
B) LAN
C) WAN
D) PAN
E) SAN
F) WLAN

Accepted Answer

A MAN (Metropolitan Area Network) is suitable for networking multiple locations within a city, while a LAN (Local Area Network) is used for internal office networking.

Question 19

Which of the following channels would commonly be used on an 802.11 wireless network?
A) 6
B) 17
C) 802
D) 8080

Accepted Answer

Channel 6 is a common channel used in the 2.4 GHz band for 802.11 wireless networks. Channels 17, 802, and 8080 are not standard channels for Wi-Fi networks.

Question 20

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway. Which of the following should be technician check NEXT to resolve this issue?
A) Ensure the options are configured to provide a DNS server.
B) Verify the Windows Firewall is turned off.
C) Configure the wireless network's SSID to be hidden.
D) Enable file and printer sharing in the OS.

Accepted Answer

The technician should check if the DHCP server is configured to provide a DNS server address, as this is necessary for resolving domain names to IP addresses, which is essential for accessing the Internet and named network resources.

Exam 1: CompTIA A+ Certification Exam: Core 1

A junior technician is working on a new server that will intercept web traffic and file requests from users' computers and retrieve the necessary content. Which of the following is the technician configuring?

A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and videos. The new storage should be large enough to avoid expanding again next year. Which of the following BEST meets these needs?

Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available: One SoDIMM slot One SATA III slot One mini PCIe slot One microSD card slot Which of the following should the technician install to complete this task?

Which of the following charging and data ports has a non-directional connector?

A technician is setting up a networked printer in a SOHO. Several users will frequently submit multipage reports, and the printer will use its own integrated print server for managing jobs. Which of the following should be configured to BEST keep the pages sorted?

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chart activity while keeping in contact with the home office. Which of the following would be the BEST recommendation?

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur. Which of the following would be the NEXT troubleshooting step to perform?

Which of the following cloud computing concepts allows scalable services to be provided to the client?

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB. Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

Which of the following channels would commonly be used on an 802.11 wireless network?