What BEST describes the value of continual service improvement to the business?
A) It supports the creation of a portfolio of quantified services
B) It results in gradual improvement in cost effectiveness
C) It improves governance by building controls into service designs
D) It provides quick and effective access to standard services
Correct Answer:
Verified
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Q532: ITSM concepts are often described in the
Q533: Why is ITIL successful?
A) It always guarantees
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Q535: What can be used to help determine
Q537: What takes place in the "Did we
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Q539: When should a known error be raised?
A)
Q540: What is the BEST description of the
Q541: Which process works with incident management to
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