Question 1

Which group has the lowest life expectancy of any group in the United States?

Accepted Answer

According to the U.S.Census Bureau,Native Americans have the lowest life expectancy of any ethnic group in the United States.Native Americans can expect to live only two-thirds as long as other people in the United States.

Question 2

A number of characteristics have been identified as behavioral styles of organizations in the United States.Characteristics of these behavioral styles include which of the following? Select all that apply.

Accepted Answer

It is important to consider the organizational behavior style for any new work environment you may encounter,particularly when working with organizations from the United States.Some considerations regarding greetings,titles,punctuality,body language,and dress include: a firm handshake is important,use direct eye contact in work situations,be on time to interview appointments as punctuality is highly respected,especially in nursing,in areas where daily dress is more casual,business situations and in clinical work settings require professional dress (not casual dress),and it is important to keep one-arm's-length distance away from the speaker in conversations.

Question 3

The Generation Xers have been described with multiple traits.These traits include which of the following? Select all that apply.

Accepted Answer

The Generation Xers are busy looking for career security,not job security.They are self-reliant and independent.They are willing to change jobs and have little loyalty to their employers.They are not workaholics,and they seek a balance between work and leisure.Generation Xers want a workplace that is technologically current and has competent leadership.

Question 4

The Spiritual Perspective Scale can be used to measure:

Accepted Answer

Several research tools have been developed for measuring spirituality.The Spiritual Perspective Scale is a tool which is used to measure the extent to which one holds spiritual views during spirituality-related interactions.The Spiritual Well-Being Tool measures the psychological dimension of spiritual wellness and the JAREL Spiritual Well-Being Scale measures harmony as a function of interconnectedness.These tools do not measure spiritual distress.

Question 5

Which of the following are questions that can be asked when assessing organizational culture? Select all that apply.

Accepted Answer

When assessing or beginning to work in a new organization,it is important to know and understand what the current organizational culture is and how it relates to your own sense of self and cultural values.Some questions that can be used when assessing an organization's culture include: 1)Are risk and change encountered? 2)What is the informal chain of command? 3)What is the formal chain of command (not colloquial chain of command)? 4)What are the rules about how things should be done? and 5)Are the organization's values consistent with your values?

Question 6

Cultural beliefs serve to:

Accepted Answer

Cultural beliefs serve as a conscious and unconscious point of reference that guides the outlook and decisions of people.Culture incorporates the experience of the past and influences the present.Having cultural beliefs will not help with the process of acculturating to a new environment,help understand other cultures,or help people adjust to the new environment.

Question 7

A number of techniques have been identified to assist nurses who work with staff from a different culture who speak English as a second language.Which of the following are some of these techniques? Select all that apply.

Accepted Answer

Some techniques that can assist in enhancing communication with staff who are from another culture and speak English as a second language are: 1)if you feel you cannot achieve effective communication with your coworker,request to work with another person so you won't be held accountable for the actions of someone with whom you cannot communicate (not give up),2)acknowledge that your coworker's value system and perception of what "good" is may be different from your own,3)appreciate the knowledge you can gain from working alongside a skilled nurse from another culture,4)provide your coworker with written resources that can help reinforce your verbal communication,and 5)clarify your coworker's level of understanding of verbal and written communication.

Question 8

One way for the manager to help improve communication between nurses of different cultures is to:

Accepted Answer

To help improve communication among nurses of various cultures,nurse managers can plan informal meetings for the nurses to discuss their cultural values.They can also plan cultural workshops and ask knowledgeable individuals to present information about the values,behaviors,and communication patterns of different cultural groups that are represented on staff.Foreign nurses need an orientation designed to help newcomers adjust to the new work environment.Attempting to teach nurses from another culture American ways or slang language and not allowing other foreign-language-speaking nurses speak their language will not improve communication.These actions will impede the process.

Question 9

Which of the following are characteristics of the Traditional generation?

Accepted Answer

There are four distinct generations that make up our workforce today.They are: 1)the Traditionals (born before 1940),2)the baby boomers (born between 1940 and 1960),3)Generation X (born between 1960 and 1980),and 4)Generation Y (born after 1980).The Traditionals tend to feel obligated to conform and believe that work is one's duty.Workaholic,strong-willed,and working for material gain,promotions,job security,and corner offices are characteristics of the baby boomer generation.Seeking a balance between work and leisure are characteristics of Generation X,and expecting countless options and focusing on early retirement are characteristics of Generation Y.

Quiz 16: Culture, Generational Differences, and Spirituality