Kathryn faced a complex case with no clear positive outcome. Establishing an empathic relationship and listening carefully to the client story may result in ___________________
A) deeper distress and burnout
B) more compassion and goal setting
C) specific goals but no clear solutions
D) clearer goals and possible solutions

Question

Quizplus · Accepted Answer

By establishing an empathic relationship and listening carefully to the client's story, the social worker is more likely to gain a deeper understanding of the client's needs, values, and goals. This increased understanding can help to clarify goals and may also lead to the identification of possible solutions or strategies for resolving the complex case. While there may not be a clear positive outcome, the process of building an empathic relationship and using active listening skills can enhance the client's sense of feeling heard and understood, which may be a positive outcome in and of itself.

Kathryn Faced a Complex Case with No Clear Positive Outcome