In terms of customer satisfaction,low-involvement consumers,
A) express higher satisfaction immediately than low-involvement consumers.
B) develop hypotheses to test product performance.
C) extensively evaluate product attributes.
D) are likely to have satisfaction decline over time.
E) exhibit lower satisfaction at first, but their satisfaction increases over time.

Question

Quizplus · Accepted Answer

Low-involvement consumers are likely to have satisfaction decline over time.

In Terms of Customer Satisfaction,low-Involvement Consumers