You should keep a caller on hold--no matter how long--instead of offering to call the customer back within a certain time frame.
Correct Answer:
Verified
Q2: When leaving voicemail messages, it is unnecessary
Q3: Cmpanies can minimize the rise of e-mail
Q4: Most callers dislike messaging on-hold systems and
Q5: Skype is a software application that allows
Q6: In a business setting, it is best
Q7: E-mails are not public documents so workers
Q8: A cloud app is a software application
Q9: Most customers do not like the idea
Q10: When creating an outgoing voicemail greeting, you
Q11: When transferring a call to someone else,
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