Question 1

Which of the following statements describes an advantage of job specialization?
A) Employees become experts.
B) The development of equipment is facilitated.
C) Managers can exercise greater control.
D) Managers become experts.
E) All of these choices

Accepted Answer

Job specialization allows employees to focus on a specific task, leading to increased skill and expertise in that area. This can result in higher productivity and efficiency, as well as better quality work.

Question 2

The starting point for all job design activities is determining the level of desired
A) specialization.
B) departmentalization.
C) delegation.
D) authority.
E) responsibility.

Accepted Answer

Job design activities typically begin with determining the level of specialization required for the job. This involves identifying the specific skills, knowledge, and abilities required to perform the job effectively. Once the level of specialization has been determined, organizations can then move on to other aspects of job design, such as delegation, authority, and responsibility. However, the level of specialization is typically considered the starting point for job design.

Question 3

Organizing
A) is the second basic managerial function; it follows planning and decision making.
B) involves shaping the organization over time and is never truly finished.
C) involves grouping activities and resources.
D) can help the organization be flexible.
E) All of these choices

Accepted Answer

Organizing is the second basic managerial function which follows planning and decision making. It involves shaping the organization over time and it is never truly finished. Organizing also involves grouping activities and resources, which can help the organization be flexible. Therefore, all of these choices are correct.

Question 4

Which of the following statements describes specialization?
A) Specialization always reduces the amount of available transfer time.
B) With specialization, workers are more likely to be absent.
C) Employee training is more costly.
D) Individual dexterity will be decreased with specialization.
E) Automation of production processes is more difficult with specialization.

Accepted Answer

The answer of Which of the following statements describes specialization?
A)...

Question 5

Workers at McDonald's are trained to cook, clean, take orders, and fill orders. During a shift, they work each job for one hour. This is an example of job
A) specialization.
B) rotation.
C) delegation.
D) enlargement.
E) enrichment.

Accepted Answer

This is an example of job rotation, where workers are trained to work multiple jobs within the same shift.

Question 6

Gymnastic athletes train for and compete in each event in the all-around competition. They use job
A) specialization.
B) rotation.
C) delegation.
D) enlargement.
E) enrichment.

Accepted Answer

Gymnastic athletes use rotation to train and compete in each event in the all-around competition. This means that they cycle through each event, practicing and competing in each one, rather than specializing in just one event.

Question 7

Chris Johnson is a running back in the National Football League. He does not play other positions. NFL teams use
A) job enlargement.
B) job enrichment.
C) job rotation.
D) job characteristics approach.
E) job specialization.

Accepted Answer

Chris Johnson's job as a running back in the NFL is an example of job specialization, where he has a narrow and specific set of tasks to perform within his position.

Question 8

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Accepted Answer

An organization with high administrative intensity is one with many staff positions relative to the number of line positions.

Question 9

Throughout their careers, actors usually try to perform in a variety of parts and in a variety of genres so that they are not typecast. The actors want
A) job specialization.
B) job rotation.
C) job enrichment.
D) job enlargement.
E) a narrow span of management.

Accepted Answer

The answer of Throughout their careers, actors usually try to...

Question 10

In which alternative to specialization does the job itself remain the same, which means satisfaction usually wanes quickly?
A) Job characteristics approach
B) Job rotation
C) Job enrichment
D) Job enlargement
E) Work teams

Accepted Answer

Job rotation involves moving employees through different jobs within an organization. While this approach allows employees to gain a wider range of skills and experiences, the actual job itself remains the same, which can lead to job satisfaction waning quickly.

Question 11

Over the past few years, the trend in many organizations has been to decrease administrative intensity.

Accepted Answer

Many organizations have been focusing on reducing administrative burden and streamlining processes in recent years.

Question 12

Army officers use the expression "not in my lane", which derives from the basic marksmanship function of establishing firing lanes indicating who fires at which targets. The idea is to spread people over the whole area so you do not miss anything and to prevent everyone from firing at the same target. This is an example of
A) delegation.
B) job specialization.
C) job rotation.
D) job enrichment.
E) job design.

Accepted Answer

The use of firing lanes in the military is an example of job specialization, where individuals are assigned specific tasks based on their skills and expertise. By establishing firing lanes, soldiers are able to focus on their specific area of responsibility and avoid duplication of effort.

Question 13

Some companies now employ a Chief Ethics Officer, who usually has a legal background and is responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is an example of ____.
A) decentralization
B) job autonomy
C) delegation
D) job enrichment
E) job specialization

Accepted Answer

The role of a Chief Ethics Officer, encompassing responsibilities such as whistle-blowing, ethics training, financial statements review, and investigations, is an example of job specialization. This is because the position focuses on a specific set of tasks related to ethics and compliance, distinguishing it from broader management roles.

Question 14

According to the text, the most effective way to use staff positions is to grant them line authority.

Accepted Answer

The text does not suggest that the most effective way to use staff positions is to grant them line authority. It discusses various ways in which staff positions can be utilized, including providing advice and support, conducting research and analysis, and overseeing specific functions or programs. The text also notes that staff positions generally do not have line authority, which is reserved for positions directly involved in the production or delivery of goods or services.

Question 15

Job ____ refers to the degree to which the organization's overall task is broken down and divided into smaller component parts.
A) delegation
B) departmentalization
C) organization
D) specialization
E) decentralization

Accepted Answer

Specialization refers to breaking down the organization's overall task into smaller component parts. This allows employees to focus on a specific area of expertise, which can increase their productivity and efficiency.

Question 16

____ is the determination of an individual's work-related responsibilities.
A) Organization structure
B) Organization design
C) Job design
D) Departmentalization
E) Delegation

Accepted Answer

Job design refers to the process of defining the responsibilities, duties, and tasks to be accomplished by an employee to meet the organizational objectives. It involves setting job expectations, determining necessary skills and knowledge, and outlining the work processes and relationships with other jobs within the organization. Organization structure (A) is the framework of how work is divided and coordinated within an organization, departmentalization (D) is the process of grouping jobs into manageable units, delegation (E) is the process of assigning tasks and responsibilities to subordinates, and organization design (B) is the overall process of aligning an organization's structure, systems, and people to its strategy and goals.

Question 17

Which of the following is NOT a part of the organizational structure?
A) Decision making
B) Designing jobs
C) Establishing reporting relationships
D) Distributing authority among jobs
E) Grouping jobs

Accepted Answer

Decision making is a process or function within the organizational structure, but is not considered a part of the structural components themselves. The other options listed (designing jobs, establishing reporting relationships, distributing authority, grouping jobs) are all considered elements of the organizational structure.

Question 18

Which of the following statements describes a characteristic of job rotation?
A) The jobs themselves remain the same.
B) As a training device, it reduces flexibility and worker skills.
C) The jobs involved are usually difficult and complex.
D) It tends to significantly enhance employee motivation.
E) It requires no additional training.

Accepted Answer

Job rotation involves moving employees between different jobs within the same organization or department. The jobs themselves remain the same, and the employee is trained to perform each one. Thus, the statement "The jobs themselves remain the same" describes a characteristic of job rotation.

Answer: B, E, and possibly D are incorrect.
 B is incorrect because job rotation is actually intended to increase worker flexibility and skills by exposing them to a variety of tasks and roles. E is incorrect because job rotation requires additional training in order to prepare employees for each new task or role they will take on. D is possibly incorrect because the effects of job rotation on employee motivation can vary depending on factors such as the employee's attitude toward change and the quality of the training provided.

Question 19

____ can be used to balance specialization.
A) Job rotation
B) Job enlargement
C) Work team creation
D) Job enrichment
E) All of these choices

Accepted Answer

The answer of ____ can be used to balance specialization.
A)...

Question 20

Which of the following statements  about job specialization is  accurate?
A) Workers are more proficient.
B) Equipment is more specialized.
C) Training is simplified.
D) Workers are more likely to be bored.
E) All of these choices

Accepted Answer

Job specialization leads to workers becoming more proficient due to repetitive performance of a specific task, allows for more specialized equipment to be utilized efficiently, simplifies training because the focus is on a narrow skill set, and can increase the likelihood of worker boredom due to the repetitive nature of tasks.

Quiz 10: Basic Elements of Organizing

Which of the following statements describes an advantage of job specialization?

The starting point for all job design activities is determining the level of desired

Organizing

Which of the following statements describes specialization?

Workers at McDonald's are trained to cook, clean, take orders, and fill orders. During a shift, they work each job for one hour. This is an example of job

Gymnastic athletes train for and compete in each event in the all-around competition. They use job

Chris Johnson is a running back in the National Football League. He does not play other positions. NFL teams use

An organization with high administrative intensity is one with few staff positions relative to the number of line positions.

Throughout their careers, actors usually try to perform in a variety of parts and in a variety of genres so that they are not typecast. The actors want

In which alternative to specialization does the job itself remain the same, which means satisfaction usually wanes quickly?

Over the past few years, the trend in many organizations has been to decrease administrative intensity.

Some companies now employ a Chief Ethics Officer, who usually has a legal background and is responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is an example of ____.

According to the text, the most effective way to use staff positions is to grant them line authority.

Job ____ refers to the degree to which the organization's overall task is broken down and divided into smaller component parts.

____ is the determination of an individual's work-related responsibilities.

Which of the following is NOT a part of the organizational structure?

Which of the following statements describes a characteristic of job rotation?

____ can be used to balance specialization.

Which of the following statements about job specialization is accurate?