According to the text, the first step in persuading a decision-maker to initiate a macro change is to:
A) Allow time to discuss, mull over, and answer decision-makers' questions
B) Articulate the problem clearly and succinctly
C) Summarize any progress you have made with the decision-makers and any agreement regarding how to proceed
D) State your macro change proposal

Question

Quizplus · Accepted Answer

The text states that the first step in persuading a decision-maker to initiate a macro change is to articulate the problem clearly and succinctly. Option B is the only choice that reflects this step. Option A refers to allowing time to discuss and answer questions, which may come after presenting the problem. Option C refers to summarizing progress made and agreement regarding how to proceed, which also assumes that the problem has already been presented. Option D refers to stating the proposal for macro change, which cannot be done effectively without first articulating the problem.

According to the Text, the First Step in Persuading a Decision-Maker