Priscilla must turn down a request for a charitable contribution,and she's not sure how her reader will respond.She should,therefore,use the direct strategy for her message.

Question

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In situations where the response to the message might be unfavorable or the news is bad, such as turning down a request for a charitable contribution, the indirect strategy is often recommended. This approach allows the writer to prepare the reader for the negative news, making it easier to accept.

Priscilla Must Turn Down a Request for a Charitable Contribution,and