In conducting a survey on computer use, the fact that many people do not want to admit that they don't know how to use a computer is called a(n)
A) observer bias.
B) researcher bias.
C) nonrepresentative sample.
D) courtesy bias.

Question

Quizplus · Accepted Answer

This phenomenon is known as courtesy bias, which occurs when survey respondents provide answers they believe the questioner wants to hear or that are socially acceptable, rather than their true feelings or behaviors, often to avoid embarrassment or to be polite.

In Conducting a Survey on Computer Use, the Fact That