During an intake interview, the client may lose confidence in the case manager if the case manager:
A)attempts to clarify what the client means.
B)asks questions to focus the client's attention.
C)pays attention to recurring themes.
D)tries to solve problems too early.

Question

During an intake interview, the client may lose confidence in the case manager if the case manager: ​
A)attempts to clarify what the client means.
B)asks questions to focus the client's attention.
C)pays attention to recurring themes.
D)tries to solve problems too early.

Quizplus · Accepted Answer

Trying to solve problems too early in the intake process can lead to a loss of confidence from the client. This is because it may seem like the case manager is not fully listening or understanding the client's situation, but rather jumping to conclusions or solutions without a comprehensive understanding of the issues at hand.

During an Intake Interview, the Client May Lose Confidence in the Case