Effective communication skills include which of the following?
I.Using language that the person understands
II.Congruence between verbal and nonverbal messages
III.Giving advice in an attempt to offer solutions
IV.Being sensitive to any cultural differences
A)II, III and IV
B)I and II
C)III and IV
D)I, II and IV

Question

Effective communication skills include which of the following?
I.Using language that the person understands
II.Congruence between verbal and nonverbal messages
III.Giving advice in an attempt to offer solutions
IV.Being sensitive to any cultural differences ​
A)II, III and IV
B)I and II
C)III and IV
D)I, II and IV

Quizplus · Accepted Answer

Effective communication skills encompass using language that is understandable to the recipient, ensuring that verbal and nonverbal messages are congruent, and being sensitive to cultural differences. Giving advice is not inherently part of effective communication, as it may not always be appropriate or helpful.

Effective Communication Skills Include Which of the Following