Trends in Hiring Practices Zachary Schneider Saw a Sign in the Window

Trends in Hiring Practices Zachary Schneider saw a sign in the window of an Amy's Ice Creams franchise operation. The sign said the company was looking for new employees. When he went in to ask for a job application, he was given a paper bag and told to do "something creative with it." The test was to see whether the job applicant was suited to carrying out the chain's mission: "To make people's day." This type of pre-employment assessment is not unusual. Gourmet grocery chain Central Market uses a four-page application form which includes essay questions such as "Tell us about your favorite food experience." If it seems an applicant is a good match for the company, he or she is asked to make a statement about himself or herself using items found in the grocery store and to participate with other applicants in a roundtable discussion. Refer to Trends in Hiring Practices. The need for creative skills in order to work at Amy's would be listed as a ____ that the company's HR department would have developed for franchisees.

A) task specialization
B) job description
C) work empowerment norm
D) job specification
E) multitasking capability