To diagnose a conflict as functional or dysfunctional, a manager must look at:
A)the employees' ability to adapt to change and manage adversity.
B)the issue, the context of the conflict, and the parties involved.
C)the expenses that will be borne by the company to solve the conflict.
D)the views of the top-level decision makers.

Question

Quizplus · Accepted Answer

The correct diagnosis of a conflict as functional or dysfunctional involves examining the issue at hand, understanding the context in which the conflict has arisen, and considering the perspectives of the parties involved. This approach allows for a comprehensive understanding of the conflict, enabling appropriate management strategies to be employed.

To Diagnose a Conflict as Functional or Dysfunctional, a Manager