Susan, a systems engineer at Mark and Stefunn, is highly satisfied with her job because of the recognition she gets from her manager. The presence of constant opportunities for career growth and job responsibilities also adds to her satisfaction. According to Herzberg's theory, which of the following is a reason for Susan's job satisfaction?
A)The presence of motivation factors
B)The absence of manifest needs
C)Insufficient hygiene factors
D)Sufficient existence needs

Question

Quizplus · Accepted Answer

Herzberg's theory distinguishes between hygiene factors, which can cause dissatisfaction if missing but do not necessarily motivate if increased, and motivators or motivation factors, which can truly enhance job satisfaction. Susan's satisfaction stems from recognition (a motivator) and opportunities for growth and responsibility (also motivators), aligning with Herzberg's motivation factors.

Susan, a Systems Engineer at Mark and Stefunn, Is Highly