In the closing paragraph of an adjustment message, it is inappropriate to mention another one of your company's products or services.

Question

Quizplus · Accepted Answer

Mentioning another one of the company's products or services in the closing paragraph of an adjustment message can be appropriate as a way to rebuild and maintain a positive relationship with the customer, as long as it is done tactfully and relevantly.

In the Closing Paragraph of an Adjustment Message, It Is