Which of the following statements about online complaints or reviews is most accurate?
A)Individuals should give companies an opportunity to resolve the issue before writing an online complaint.
B)Businesses and professionals cannot sue individuals for negative online comments.
C)Consumers who are offered payment to change an opinion or account should willingly accept a company's generous monetary gift.
D)Anonymous complaints or reviews cannot be traced.

Question

Quizplus · Accepted Answer

Individuals are often encouraged to contact a company directly to resolve issues before posting online complaints. This approach allows businesses the chance to address and rectify the problem, potentially leading to a more positive outcome for both parties.

Which of the Following Statements About Online Complaints or Reviews