When selecting a communication channel, you should follow two tips: use richer media for persuasive or personal messages and
A)use the richest media available.
B)select the cheapest channel to reduce costs.
C)never use digital media such as instant or text messaging on the job.
D)consider what media is the easiest for you to use.

Question

Quizplus · Accepted Answer

Richer media, which can convey more cues such as tone of voice, body language, and immediate feedback, are more effective for complex, nuanced, or persuasive messages.

When Selecting a Communication Channel, You Should Follow Two Tips