The LAARC (listen, acknowledge, assess, respond, and confirm) method is a customer-oriented way to:
A) keep the sales dialogue positive.
B) close a sale.
C) end the sales dialogue.
D) qualify prospects.
E) deny an objection.

Question

Quizplus · Accepted Answer

The LAARC method focuses on maintaining a positive interaction with the customer by actively listening, acknowledging their concerns, assessing the situation, responding appropriately, and confirming that the response meets their needs, thereby keeping the sales dialogue positive.

The LAARC (Listen, Acknowledge, Assess, Respond, and Confirm) Method Is