Two-way communication between businesses and customers becomes easier by using
A) social media.
B) viral marketing.
C) product placement.
D) mobile marketing.

Question

Quizplus · Accepted Answer

Social media platforms such as Facebook, Twitter, and Instagram provide a direct and instant way for businesses to communicate with their customers and vice versa. Customers can leave feedback, ask questions, and even make purchases on social media. This enables businesses to respond quickly and tailor their offerings to meet customer needs, leading to improved customer satisfaction and increased loyalty. Additionally, social media allows businesses to reach a wider audience, as customers can share their experiences and recommendations with their own followers, increasing brand visibility and potential sales.

Two-Way Communication Between Businesses and Customers Becomes Easier by Using