One of Justin's largest international customers is Alpine Airwaves in Switzerland. He got a call from his contact at Alpine Airwaves, Edvard. Edvard quickly tells Justin, "This is a heads-up! Top management is asking operations to review our vendors for ISO 14001 compliance." Justin's company should prepare to demonstrate
A) an acceptable level of quality standards of the products and services it provides.
B) a level of quality in its products and services that exceeds its competitors.
C) a world-class management system in information technology and lean manufacturing.
D) best practices for managing its impact on the environment.

Question

Quizplus · Accepted Answer

ISO 14001 is a collection of best practices for managing a firm's impact on its environment. These include having an environmental policy; having specific improvement targets; conducting audits on the operation; and having top management review the process.

One of Justin's Largest International Customers Is Alpine Airwaves in Switzerland