A firm that is certified as meeting both ISO 9001 and ISO 14001 standards has demonstrated
A) world-class management of both quality and environmental standards.
B) sound financial and marketing practices.
C) ethical treatment of both customers and employees.
D) that its recruitment and training programs for employees protect and promote basic human rights.

Question

Quizplus · Accepted Answer

ISO 9001 refers to quality management and assurance standards and ISO 14001 refers to standards for managing a firm's environmental impact.

A Firm That Is Certified as Meeting Both ISO 9001