Which of the following is not one of the steps to becoming a customer-driven work team?
A) Identify your customers, listen to them and make meeting or exceeding their needs and wants your primary goal.
B) Develop work procedures that reliably satisfy your customers.
C) Build a culture that focuses team members on their customers and providing what they want.
D) Provide a cheaper product than competitors by always matching or beating competitors' prices.
E) Use customer-friendly systems and policies to build strong relationships with your service partners.

Question

Quizplus · Accepted Answer

Providing a cheaper product than competitors by always matching or beating competitors' prices is not one of the steps to becoming a customer-driven work team. Instead, the focus should be on meeting or exceeding customer needs and wants, developing reliable work procedures, building a customer-focused culture, and using customer-friendly systems and policies to build strong relationships with service partners.

Which of the Following Is Not One of the Steps