Which statement is true?
A)The verbal and non-verbal feeling messages given by clients are always consistent, because it is impossible to say one thing with words while saying something entirely different with actions-
B)Occasionally, a client may say one thing with words while saying something entirely different with actions.
C)When clients say one thing with words and something entirely different with actions, the interviewer should focus on the non verbal message because it reflects the client's "true" state.

Question

Quizplus · Accepted Answer

Nonverbal cues can often contradict verbal messages, and it is possible for clients to say one thing while their body language, tone of voice, or other nonverbal cues reveal a different message. While it is important to pay attention to both verbal and nonverbal cues, it is not accurate to say that nonverbal cues always reflect a person's "true" state, as they may be influenced by cultural norms, personality traits, or physical discomfort.

Which Statement Is True